Politique d’expédition

SHIPPING POLICY

Last updated: April 26, 2026

Thank you for shopping at BNMQ Electronic. Below you will find all the information about our shipping options and delivery times.

PROCESSING TIME

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays) after payment confirmation. You will receive a notification email once your order has been shipped.

SHIPPING RATES & DELIVERY TIMES

Canada (Domestic)

  • Standard Shipping: Free on orders over $35 CAD
  • Standard Shipping (under $35): Calculated at checkout
  • Estimated delivery: 5–10 business days
  • Carriers: Canada Post, Purolator

United States

  • Standard International Shipping: Calculated at checkout
  • Estimated delivery: 7–14 business days
  • Carriers: Canada Post, Purolator

CUSTOMS, DUTIES & TAXES

For US orders, BNMQ Electronic is not responsible for any customs fees, import duties, or taxes applied by the destination country. These charges are the buyer's responsibility.

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.

LOST OR DAMAGED PACKAGES

If your order arrives damaged or is lost in transit, please contact us at support@bnmq.ca within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

CONTACT US

For any shipping-related questions, please contact us at:

  • Email: support@bnmq.ca
  • Phone: 6472963902
  • Address: 18 MARACA DR, RICHMOND HILL ON L4S 0A3, Canada